Job Description
Inbound Call Center Representative (FT)
A medical collection company is seeking an Inbound Call Center Representative. You will train in Westlake for a couple weeks and then you can work remotely. Work hours are Monday through Friday from 9 a.m. to 5 p.m.
Responsibilities:
Use coded data to produce and submit claims to insurance companies
Work directly with the insurance company, health care provider, and patient to get a claim processed and paid
Review and appeal unpaid and/or denied claims
Verify patient insurance coverage and answer patient billing questions
Handle collections on unpaid accounts and setting patients up on payment plans
Manage the facilities accounts receivable reports
Qualifications:
Must have prior experience in a call center or a physician/medical insurance Office
Must have strong experience in medical collections
Must have excellent customer service, communication, and multi-tasking skills
Must be computer literate with accurate data entry skills
Must have the ability to collect money
Must have an articulate and professional phone presence
Must have a computer and High Speed Internet
Must have a solid work history
Only candidates that can pass a background check and drug screen will be considered. This company offers performance bonuses/commissions on a permanent basis. You will be required to come into the office for quarterly in-house meetings and training.
For an immediate interview, please call 216-348-6209 or submit your resume to .