Customer Care Specialist - Hi-Precision Diagnostics Inc.

Job Overview

Job Description

A. Job Summary
Responsible for welcoming patients with a warmth smile; attends to patient’s queries, needs and concerns so that
they will receive utmost care, guidance and importance; effectively communicates and handles requests in a
timely manner; yielding to achieve customer satisfaction.

B. Job Specifications
Minimum Education Required: Graduate of any 4-year course

Other Competencies Required By The Job:
1. High degree of professional ethics, integrity, and credibility is required.
2. Excellent Interpersonal skills knows how to handle babies, kids, adults and older people, with a
wide range of conditions having the ability to put distressed patients at ease
3. Attention to details, the ability to follow instructions and procedures accurately
4. Empathetic and compassionate
5. Adept at multitasking
6. Ability to work calmly under pressure