Job Description
Remote Technical Writer needs 4 years experience developing technical communications within an Information Technology environment
Remote Technical Writer requires:
Chattanooga, TN preferred
TN, GA, AL, MS, AR, SC, NC, FL, VA, MO
Policy and Standard Development Great Communication
Must work in proven technical writing role
COVID-19 vaccine mandate possibility
Bachelor degree in English, journalism, communications or related field or equivalent years of experience required (Equivalent years of experience are defined as one year of professional experience for every year of college requested)
Minimum 4 years experience developing technical communications within an Information Technology environment
Must provide a portfolio of writing samples
Experience with commonly used concepts, practices, and procedures within the technical communication field
Knowledge of IT industry standards (i.e., ITIL, COBIT, IEEE, etc )
Knowledge of systematic, structured and analytical approach to ensure efficient and consistent technical documentation
Must be self directed, organized and detail-oriented as well as have the ability to interview subject matter experts at all levels of the organization
Must be able to interact, facilitate and establish strong working relationships with internal customers, external partners, and strategic vendors
Demonstrated ability to complete assignments with high quality and on time.
Excellent verbal and written communication skills are required, including process-interviewing
Must be proficient with technical writing applications such as Microsoft Office, Visio, Adobe Acrobat Writer, Snag It etc., computer systems, technical writing methodologies and project planning principles
Remote Technical Writer duties:
Identifies documentation needs for assigned projects and prepares documentation plans, identifying the deliverables that will be produced
Responsible for producing clear, concise written documents that adhere to all applicable regulatory requirements and/or specific guidelines
Will develop and manage all timelines for assigned projects and communicate status reports to various levels as needed
Responsible for collecting, tracking and disseminating all related information to core team members
Responsible for proof-reading draft materials from other sources to ensure the information is clear and complete
Complies with the style quality standards and adheres to accepted principles of good design
Publishes approved documentation and process documentation for the division
Follow the standardized process and procedures to publish approved documents
Manage multiple assignments simultaneously, while working independently and with others
Facilitate workshops to document standards and procedures in small and/or large groups
Coordinate, document, and communicate the implementation of the new or revised procedures