Remote Travel Coordinator

Job Overview

Job Description

Our travel agency is searching for friendly and professional Travel Agents to join our team. As a Travel Agent, you should be passionate about seeing the world and helping others do the same. This role involves planning holidays, suggesting travel destinations, maintaining client files, and managing large-scale events.

In this position, your ultimate goal will be to keep our clients satisfied and loyal for future services. The ideal candidate will be an excellent communicator with in-depth knowledge of domestic and international travel destinations. To succeed in this role, you should also possess outstanding negotiation and sales skills.

Roles & Responsibilities:

Research, Create, and Execute exceptional itineraries for clients
Review individuals needs and wants for travel, to ensure you can cater a trip specially designed to meet their needs
Complete ongoing training to earn and maintain certification to book travel
Attend ongoing webinars with vendors and suppliers, to become specialized with specific destinations
Become an ambassador for the brand
Work along side of other team members
Provide suggested budgets for clients
Review budgets, and plan trips according to clients budget constraints
Create promotional materials to utilize
Stay up to date on changes within the tourism industry
Monitor restrictions on travel that come and go
Book travel needs (airline, car rental, hotel accommodations, cruise, ticket/event sales, etc )
Effectively communicate with clients pre/post travel
Promptly respond to all travel inquires
Effectively manage your time when researching trips and communicating with clients
Handle issues that may arise during the bookings and/or travel for clients
Maintain up to date information within our software
Network with tour operators regarding packages that you can possibly offer to clients
Participate in FAM trips when possible

Requirements:

*Must be at least 18 years of age
*Must be authorized to work within the US.
*Must be fluent in English
*Must be able to effectively communicate with clients (strong sales background a plus)
*Must have a smartphone with internet access, laptop recommend but not required
*Personal travel experience is a huge plus, however not required
*Previous experience in customer service or hospitality also a plus, but not required