Job Description
Claims Clerk needs 1 years’ customer service and/or claims experience
Claims Clerk requires:
1 years’ customer service and/or claims experience
Proficient in Microsoft Office (Outlook, Word, Excel and PowerPoint
Applicable system experience (Facets, etc.)
Claims Clerk duties:
Explain policies, laws and regulations within correspondence clearly; modifying correspondence documents and templates when necessary
Prepare correspondence received about insurance products, claims, accounts, services, etc.
Distribute and collect correspondence letters and emails and processing outgoing ones.
Work with internal stakeholders to obtain relevant information needed for correspondence
Required to back up and/or provide assistance to other positions as needed.
Work overtime as required