Job Description
ID Card Admin needs 2-3 years insurance experience
ID Card Admin requires:
• 2 to 3 years of business experience; preferably in the insurance industry
• Strong communication skills, both written and oral
• Ability to analyze and interpret data
• Ability to effectively manage multiple priorities
ID Card Admin duties:
• Manage the daily execution of end-to-end ID Card production activities (i.e. File monitoring/release, Special Handling, Proofs, Reflags, etc.); escalate identified issues with Supervisor, ID Card Production.
• Manages ID Card shared mailbox organization, inquiries, responses, etc.
• Investigates any issues with cardfile/ID Card Production and reports to Supervisor.
• Support activities for testing and deploying new or changing inventory (i.e. shells, card code set-up, inserts, etc.) upon completion of Marketing design phase.
• Identify process and system improvement opportunities and articulate concepts to leadership.
• Support/consult with cross-functional partners to promote self-serve tools, and knowledge of ID Card processes.
• Support activities to implement new system technology solutions to further automate daily processing activities performed by the ID Card Team or broader organizational initiatives.