Customer Service Representative

Job Overview

Job Description

We are looking for a dedicated and self-motivated individual to join our team as a Travel Agent. The ideal candidate will be able to provide excellent customer service and will require the ability to work independently. No experience needed, we will provide trainings and credentials. This is a 100% remote job (1099 position).

Essential Functions:

-Provide exceptional customer service while maintaining a high level of accuracy

-Ensure that all information is accurate and up to date.

-Work with clients to determine their needs and assist them with their travel arrangements. (including but not limited to: flights, cruises, theme parks, hotel/resort accommodations, rental cars)

-Complete required certification within a timely manner.

-Complete on going trainings with our company and travel partners.

-Must have reliable internet with a smartphone and/or a computer.

-Plan and promote accommodations and travel scenarios

-Research and locate the best pricing and options for clients based on their needs

Qualifications:

-Must be 18 years or older.

-Must be in the United States.

-1 year of customer service experience (preferred but not necessary).

-Must be able to read, write, speak, and understand English.

-Be able to stay organized.

Perks:

-Plenty of room to grow in the business

-Earn your own IATA number

-Discounted travel

-Fam trips

-Extremely flexible hours