Desktop Support Engineer
Job Overview
Location
Inspire Global Solutions, Chocolate Factory Road, opp. swaraj hypermarket, Tavarekere, Cashier Layout, 1st Stage, BTM 1st Stage, Bengaluru, Karnataka, India
Job Type
Full Time
Salary
₹15,000 - ₹30,000 Per Month
₹15,000 - ₹30,000 Per Month
Negotiable
Date Posted
10 months ago
Job Description
- Address user tickets regarding hardware, software and networking
- Walk customers through installing applications and computer peripherals
- Ask targeted questions to diagnose problems
- Guide users with simple, step-by-step instructions
- Conduct remote troubleshooting
- Test alternative pathways until you resolve an issue
- Customize desktop applications to meet user needs
- Record technical issues and solutions in logs
- Direct unresolved issues to the next level of support personnel
- Follow up with clients to ensure their systems are functional
- Report customer feedback and potential product requests
- Help create technical documentation and manuals
Call: 99003 27273
Tags
"Inspire Global Solutions"
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