Job Description
Senior Collections Specialist this is a hybrid position for a highly regarded law firm in Washington, DC. This role manages client collections. Ideal candidate has strong customer service and financial management skills. This role focuses on maintaining positive client relationships while ensuring timely collections. Candidate collaborates with Partners, and billing team.
Duties include: Daily collections operations, with adherence to established procedures. Manage full cycle of collections process. Communicate effectively with clients regarding delinquent accounts. Conduct account reconciliations. Prepare reports and analysis on the status of collections matters. Collaborate with the team to resolve account discrepancies. Collaborate with attorneys to research, analyze, and resolve collections issues. Provide support to attorneys regarding their accounts receivables. Develop a comprehensive understanding of billing functions.
Position Requirements: Bachelor’s degree required. Must have at least three years of proven experience in a collections role, in a law firm or professional services environment. Strong understanding of legal billing and collection procedures. Proficiency in Aderant or similar legal billing systems. Excellent interpersonal communication skills. Strong analytical skills and attention to detail. Ability to provide a high level of customer service in a fast paced environment. Flexibility to work overtime when required. Salary $80k 100k++.