Learning and Development LD Manager

Job Overview

Job Description

• Networking and building relationships with managers, trainers and colleagues within the Hotel to better understand and respond to different needs. 

• Ensure clear, timely and influential L&D communication is carried out across the hotel. 

• Representing Movenpick T&C department on various occasions at internal H&S, HACCP, Green Globe, Sirius, Talent Management, and other meetings. 

• Representing Movenpick Waad Al Shamal L&D Team at external regional L&D Meetings where required. 

• Being involved in Regional projects identified for L&D Manager input 

• Work and build relationships with external suppliers to maximize collaboration and effectiveness of learning provided 

• Delivery and facilitation of core Accor courses under the Supervisory and Management Excellence series of programs for Movenpick Waad Al Shamla managers, supervisors and colleagues 

• Manages and co-ordinates Management Trainees and Interns when applicable 

• Ensures team standards are consistent in the “Train and Develop Colleagues” Process and “ Assess Colleague Competence and Performance” Process  

• Manage internal and external learning and development communication 

• Responsible for learning attendance  

• Design and develop training materials and courses that are consistent with other Accorhotels training programs 

• Deliver Trainer development programs to develop, assess and certify new departmental trainers 

• Provide learning opportunities for L&D team members to grow their abilities and unleash their talent and potential. 

• Facilitate and coach departmental trainers and cross trainees. 

• Conduct departmental training reviews where required. 

• Ensures that all Accor Hotels training tools applicable in KSA are implemented. 

• Monitors the timely tracking and submission of all Performance Reviews and records all training needs of the colleagues and ensure quality feedback sessions and its timely delivery. 

• Handles the Business Excellence requirements of the hotel

• Any other duties as may reasonably be requested by the management. 

• Assist in the creation, implementation and facilitation of the Hotel Training Plan and budget that is aligned with the hotel’s goals and strategic plan
• Conduct annual training needs analysis and coordinate with department managers to help identify training opportunities for their team members
• Initiate, coordinate, deliver and follow-up on all training activities within the hotel
• Actively initiate relationships and partnerships with industry associations, external training companies and academic counsels related to the hospitality industry
• Update and maintain accurate records of training activities and participant information

• Other Responsibilities

• Be fully conversant with hotel fire & life safety/emergency procedures
• Attend all briefings, meetings and trainings as assigned by management
• Maintain a high standard of personal appearance and hygiene at all times
• Be aware of the hotel fire & life safety/emergency procedures
• Perform other reasonable duties assigned by the assigned by the Management

• Main Complexity/Critical issues in the Job

  Maximize learning by providing a creative and efficient environment in the delivery of training sessions

• Maintain an ongoing Training Calendar to ensure learning resources and opportunities are maximized
• Develop and manage a central internal resource library of videos/books/magazines that can be utilized by all employees
• Share responsibilities for the integration and orientation process of new hires
• Assist with the implementation of new policies, procedures, and standards
• Prepare and submit training reports

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