Quality Associate

Job Overview

Job Description

• Plan, execute, and oversee product inspection and testing for quality and conformance to specifications and deliverables
• Assist operations by tracking, documenting, and reporting quality levels as well as CSR, environmental, and health and safety KPIs
• Investigate reports of product quality issues and ensure resolution in accordance with company guidelines and regulatory requirements
• Develop or update procedures for capture, investigation, and documentation of product complaints
• Monitor risk-management procedures, maintain problem logs, and report issues to managers and product developers
• Provide training and support to quality assurance team members that covers systems, policies, procedures, and core processes

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