Job Description
Responsibilities:
• Accurately input customer orders into the system, ensuring all details are correctly
recorded
• Coordinate with the warehouse and production teams to facilitate timely order
processing and fulfillment
• Arrange and oversee customer deliveries, ensuring smooth and punctual logistics
operations
• Liaise with the lab department regarding customer requests for Certificates of Analysis
(COA)
• Process and document goods returns upon receipt from customers, ensuring proper
follow-up
• Handle customer inquiries, feedback, and complaints professionally, working towards
effective resolution
• Maintain organized filing and documentation for easy retrieval when needed
• Update and manage the customer price book in the system, ensuring pricing
information remains accurate and current
• Assist with stock-taking activities and inventory reconciliation as needed
• Generate reports and track order statuses as required
• Perform any other ad-hoc tasks assigned by management
Requirements:
• Bachelor’s Degree in Administration/Marketing/Business Study or equivalent.
• At least 5 year(s) of working experience in manufacturing industry is required for this
position.
• Required language(s): English, Mandarin & Bahasa Malaysia
• Proficient in IT skills (Microsoft Excel, Word and PowerPoint). Exposure to accounting
system (Autocount) is an advantage.
• Exemplary planning and time management skills
• Ability to multitask and prioritize daily workload
• Good communication skills both orally and in writing
Salary range: RM4500 and above
Working hours:
Monday - Friday (8:00am - 5:45pm)
FOR Malaysian only
If interested, please share your latest CV to
Shortlisted applicants will be contacted